When you try to login as a user to your database and you get the following error:
$ sqlplus "user/password@database"
...
ORA-28000: the account is locked
Then login as sys first:
$ sqlplus "sys/password@database as sysdba"
...
Check for the user:
SQL> select username,account_status,expiry_date,profile from dba_users where username = 'user';
USERNAME ACCOUNT_STATUS EXPIRY_D PROFILE
-------- -------------- -------- -------
USER LOCKED DEFAULT
Unlock the specific account and recheck the user:
SQL> alter user USER account unlock;
SQL> select username,account_status,expiry_date,profile from dba_users where username = 'user';
USERNAME ACCOUNT_STATUS EXPIRY_D PROFILE
-------- -------------- -------- -------
USER OPEN DEFAULT
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